Privacy Notice

Your privacy counts. This notice sets out how Wisemango gathers, processes and protects personal information from guests and visitors to this site.

Last revised: 2026-07-09 · In effect immediately.

1. Who we are

Wisemango ("we", "us", "our") runs the website at https://wisemango.online/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy questions please write to [email protected].

2. Data we gather

We obtain the following types of information:

• Booking information: name, address, contact details, payment data, stay dates, dietary and accessibility needs.
• Correspondence: messages sent via our website, email or phone.
• Site usage: IP address, browser, device, referrer, pages viewed, timestamps, anonymised analytics events.
• Cookies and related tools: see Section 6 below.

3. How we use data

Personal information is handled solely to deliver and refine our services, including:

• To handle bookings, payments and the services you reserve with us.
• To contact you about your visit, issue confirmations and answer questions.
• To meet legal duties (tax records, anti-money-laundering, gaming-licence rules).
• To enhance our site and services using aggregated, privacy-conscious analytics.
• To send marketing messages where you have given clear consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors in the European Economic Area and United Kingdom we rely on these legal grounds under Articles 6(1)(a)-(f) of the General Data Protection Regulation: consent, contract performance, legal compliance, and our legitimate interest in operating a secure, well-run website.

5. Sharing personal data

We do not sell personal information. We disclose it only to: trusted providers working on our behalf (payment processors, booking platforms, IT hosting) under written contracts; public bodies where the law requires; and successors following a corporate reorganisation.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent anytime by clearing browser storage for this domain.

7. Data retention

We keep booking and accounting records for as long as tax and gaming-licence law requires (usually 10 years). Marketing data is stored only while consent remains active. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To exercise these rights contact [email protected]. You may also file a complaint with your local data-protection authority.

9. International transfers

When personal data leaves the European Economic Area, we secure adequate protection via Standard Contractual Clauses or comparable safeguards.

10. Children

This site is meant for adults aged 18 and above. We do not knowingly collect data from children under 16. If you think such data was submitted, contact us and we will remove it.

11. Changes to this notice

We may revise this notice periodically. The "Last revised" date above shows the current version. Significant changes will be posted on this website.